A spokesperson from Venntro Media Group Ltd said:
“Venntro Media Group’s software operates on a shared database bringing together members with similar interests on relevant sites. This increases their chance of meeting like minded people and we regularly receive success stories from people who have met after signing up to different sites.
“Match aims to deliver the best possible customer service and we are very sorry to hear of this user’s experience. We continually review our policies based on member feedback and the latest consumer guidelines.
“Like other subscription based services such as magazines or gym memberships, our members’ subscriptions and any extras purchased are automatically renewed for convenience and to ensure that hermes best replica bags
they experience no disruption in their service while exchanging with other members. All terms of payment are clearly communicated to members.
“We keep a record of all calls handled by our customer care team to ensure absolute transparency and are satisfied that the correct procedures were followed in this case.”.