Royal Mail issue statement over ‘lost’ parcels being sold on eBay
Earlier this year customers raged after it was revealed some 75,000 packages per year remain undelivered each year and the contents of packages in the post are auctioned off.
Speaking to the Metro, a Royal Mail spokesperson said the company was aware of the issue and explained why some customers will see such items being sold online.
They said: “Where we have been made aware of items being sold in this way, in line with our terms and conditions, we also ask these companies to remove any customer details on the sites as well as make no reference to Royal Mail and to black out our branding.
“These are not items that are in course of transmission by post and would not have reached eBay via Royal Mail. When Royal Mail attempts to deliver items to customers and the items are undeliverable, we return these items to the Delivery Office.
some cases, the customers do not want to collect these items which can often be of low value. When items are undeliverable, our policy is to return such items to the sender or retailer. They added: retailers, sometimes based overseas, may not want to deal with hermes replica mini
the administrative burden of managing the returns and associated shipping costs.